Swift Event Supplies, sells the goods (“Goods“, which expression shall as the context admits refer to any or all of such goods) exclusively upon the terms set out below (the “terms”). The “customer” shall refer to any person, firm, company or other organisation placing an order of any goods. The placing of an order or acceptance of the goods is deemed to constitute an agreement to observe and be bound by the terms and any concession, latitude or wavier that maybe or may have been allowed by the company at any time shall not prevent the company subsequently exercising its full rights under the terms. “Time will not be of the essence of the contract”. Part and late deliveries will not, therefore, be a justification for withholding payment in any case.
Email: firstname.lastname@example.org or calling Tel: 01522 542246.
All orders should be sent directly to
Once an order is confirmed, the customer is obliged to accept delivery, pay the agreed price and adhere to the payment terms of the order. Swift bespoke sports medals and custom printed clothing garments are “made to order” based on customer confirmation of the order details. Refunds/Returns for bespoke orders will only be done whereby Swift Event Supplies has failed to comply with the confirmed customer order instructions or the product is faulty. Notification of an order issue must be made to Swift Event Supplies within 72 hours of order receipt.
Swift take every care to ensure that the descriptions and specifications of our items are correct at the time of going to press. Our policy of continuous product development means we reserve the right to amend the specification of our bespoke products without prior notice in relation to future sales. However, specifications and descriptions of items on this website are not intended to be binding and are intended only to give a general description.
Our products have finishes that are applied to the exterior of our Products. Due to the nature of the materials used, finishes may vary including materials. Furthermore, while the colour reproduction of the items is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. It is your responsibility to check that all the details on the order form are correct.
Goods will be invoiced at the price ruling at the date of dispatch. All prices given by the company include costs delivered to the mainland UK. This includes costs of packing cases where applicable. If your order contains delivery outside of the mainland UK (including the Scottish Highlands), this will incur additional costs. Prices given by the Company exclude Value Added Tax, package and carriage, which will be charged to the customer in addition. Carriage paid goods will be delivered to the customer by the cheapest reasonable method and route unless otherwise requested. The customer shall bear all of the additional costs invoiced by the company in respect of any other agreed method of delivery.
DISCOUNTS, PAYMENT TERMS AND OVERDUE ACCOUNTS
Without prejudice to any other right of the company, interest will be charged both before and after any judgement on all sums owing to the company which are overdue at the rate of 3% per month or part month from the date such sums became overdue until the company receives payment in full thereof together with such interest.
Without prejudice to any other right of the company, the company reserves the right to withhold delivery of all goods to the customer if any sum owing to the company from the customer is overdue until such sum is paid in full together with any interest due thereon.
All orders will require 100% payment before dispatch for all customers. Swift Event Supplies will only accept 100% upfront before goods are put into production and or dispatched. The company reserves the right to negotiate independent settlement terms for any new accounts or where special circumstances prevail. These terms to be confirmed in advance and confirmed in writing.
SHORTAGES, DAMAGE, RETURNS
If upon delivery any goods ordered by the customer are found to be missing or damaged the company will use its reasonable endeavours to assist the customer in making a claim against the carrier by showing that the relevant goods were delivered to the carrier in sound condition provided that the customer notifies the company and the carrier of all relevant details in writing within 72hrs of such delivery. Failure to take action within such time will render such assistance by the company entirely discretionary.
If upon the receipt of any invoice from the company the customer finds that any consignment of goods covered by such invoice was not received by the customer then the company will use its reasonable endeavours to assist the customer in making a claim against the carrier by showing that such consignment of goods was delivered to the carrier provided the customer notifies the company and the carrier of all relevant details in writing within 7 days of the date of such invoice. Failure to take action within such time will render such assistance by the company entirely discretionary.
The company shall be under no obligation to accept returned goods unless such goods breach any warranty given at clause 8 a but may in its absolute discretion do so with its prior agreement with the customer. If the customer does not so agree then the customer must return such goods carriage paid and provide to the company under separate cover the date and the number of the relevant invoice and (if possible) return the relevant delivery note. The company reserves the right to impose a handling charge of 30% of the invoiced value of the returned goods and (if the customer has not already paid the relevant invoice) such handling charge (if imposed) must be paid forthwith upon return of the goods and the company’s acceptance of such returned goods shall be conditional upon prompt payment thereof.
For the avoidance of doubt the company shall not be responsible for the acts or omissions of any carrier.
EXPORT Goods are sold to the customer on the express condition that the customer will not (directly or indirectly) export them to any country outside the European Economic Community.
Whilst every effort will be made to deliver orders within the 6 week lead-time, or where quoted a different time, this is not contractual.
The company shall not be liable to the customer for any inability to perform or delay in performing any of its obligations hereunder where such in ability or delay as aforesaid is caused (directly or indirectly) by any event or circumstance beyond the company’s reasonable control including (but without limitation) any trade dispute, strike or lock-out involving any of its own employees or the employees of any supplier or carrier.
The provisions of section 12 to 15 inclusive of the Consumer Rights Act 2015 (as may from time to time be re-enacted updated or amended) shall apply to and be incorporated into these terms so that such provisions shall apply to the goods at the time that the risk in such goods passes to the customer under clause 9.
The company does not limit or exclude liability for death or personal injury resulting from its negligence of any servant or agent (but not independent contractor) of the company.
Subject to clause 8 b, the warranty referred to in clause 8a is in substitution for and shall replace all conditions and warranties on the part of the company implied by statue, common law otherwise all of which are expressly excluded. The company does not make or give, nor has any servant or agent of the company authority to make or give any representation or undertaking as to the quality of the goods or their correspondence with any description or as to their fitness for any particular purpose.
Subject to the clause 8 b, in the event that, notwithstanding the preceding provisions of the clause 8, the company is found liable for any loss or damage suffered by the customer, that liability should in no event exceed the amount paid by the customer to the company hereunder excluding Value-Added Tax.
Not withstanding anything else contained in these terms, in no circumstances shall the company be liable to the customer, their sub-contractor, sponsor or any third party, either in contract or in tort, for any indirect, incidental or consequential loss suffered by the customer on account of any faulty goods, acts or omission on the part of the company. “Consequential loss” shall include loss or profit, goodwill or any other financial loss, any payment made or due to the third party, or any loss or damage caused to any property belonging to the customer or third party.
RISK AND TITLE
Risk in the goods shall pass to the customer at the time the goods are consigned to the carrier for the delivery to the customer. 9.2 Until the company has received full payment from the customer for all goods delivered to the customer and all other sums due from the customer the following terms shall apply;
(i) The property in the goods supplied by the company shall remain in the company as legal and equitable owner thereof and the customer shall be entitled to possession of the goods only which shall be held by the customer as a bailee on behalf of the company and the customer shall store the goods in such a way as to be identifiable as the property of the company.
(ii) The customer shall keep the goods insured against all risk in their full replacement value and if requested by the company shall execute an assignment in favour of the company of all rights of the customer to claim against the insurers in respect of the goods covered by such insurance and shall join the company in notifying such insurers of the company’s interest in any policy effected hereunder.
(iii) Notwithstanding the provisions of (i) above the customer shall have a license to sell the goods supplies by the company to the customer which license may be immediately terminated by the company at any time upon giving the customer written notice thereof provided that (without prejudice to any other rights of the company) such license will automatically terminate if the customer (being an individual) becomes bankrupt or if the customer (being a company) adopts a resolution for its winding up or of any petition is presented for the appointment of an administrator or a receiver or an administrative receiver as appointed in respect of any part of the customers undertaking or assets or if the customer is unable to pay its debts within the meaning of section 123 of the insolvency Act 1986 (or any re-enactment or further enactment thereof) unless the company otherwise agrees to the continuation of such license.
(iv) Customer be held in trust for the company absolutely and the customer shall pay all proceeds of such sales into a bank account in the name of the customer separate from all other monies of the customer and shall notify the company thereof and the bank of the company’s interest in such account. On receipt of notice of writing from the company all proceeds of sales made by the customer shall (to extent of sums referred to above owing to the company from the customer) immediately be paid to the company.
(v) At any time after the termination of the above license the company may repossess the goods and for this purpose the customer grants to the company any irrevocable license to enter upon any premises of the customer and to use such measures as may be reasonably necessary to gain access to such premises and recover possession of the goods.
The customer shall not assign any benefit or burden of these terms. The clause headings in these terms are for ease or reference only and shall not effect their interpretation. The company shall be entitled to dispatch goods comprised in any order by one or more instalments and to issue an invoice in respect to each such instalment.
No variation or addition to the conditions will be recognised by the company unless accepted and confirmed by the company in writing.
These terms shall be governed and constructed in accordance with the laws of England to the non-exclusive jurisdiction of whose courts the customer agrees to submit.